{"id":6927,"date":"2022-10-24T01:45:51","date_gmt":"2022-10-24T01:45:51","guid":{"rendered":"https:\/\/4aceshospitalityservices.com\/4aces\/?page_id=6927"},"modified":"2022-11-13T16:18:21","modified_gmt":"2022-11-13T16:18:21","slug":"creating-a-customer-delight-organisation","status":"publish","type":"page","link":"https:\/\/4aceshospitalityservices.com\/4aces\/creating-a-customer-delight-organisation\/","title":{"rendered":"Strategies to Create a Customer Delight Organization"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6927\" class=\"elementor elementor-6927\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-95ff823 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"95ff823\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7aa5022\" data-id=\"7aa5022\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-005b970 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"005b970\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ac8b6d0\" data-id=\"ac8b6d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff93c4e elementor-widget elementor-widget-text-editor\" data-id=\"ff93c4e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400;\">Process of surprising a customer by exceeding their expectations and thus creating a positive emotional reaction which is by and large the single most important aspect of any business today.<\/p><p style=\"font-weight: 400;\">\u201cCustomer is the most important person on our premises. He is not an intruder onto our business. He is the purpose of it. We are not doing him a favour by serving him, instead he is doing us a favour by giving us an opportunity to do so\u201d \u2026\u2026Mahatma Gandhi.<\/p><ul><li style=\"font-weight: 400;\">Understanding a Customer \/ Moment of Truth<\/li><li style=\"font-weight: 400;\">Live and deliver every promise. \u201cUnder promise and over deliver\u201d.<\/li><li style=\"font-weight: 400;\">Customer is the profit, everything else is overheads.<\/li><li style=\"font-weight: 400;\">Essential traits \/ qualities to create a customer delight organization<\/li><li style=\"font-weight: 400;\">Customer loyalty \/ retention programs<\/li><li style=\"font-weight: 400;\">Complaint \/ Conflict resolution<\/li><li style=\"font-weight: 400;\">Process reviews \/ performance reviews \/ Feed backs \/ Follow ups<\/li><li style=\"font-weight: 400;\">Let your customers sing praises of your brand.<\/li><li style=\"font-weight: 400;\">B2B and B2C Connecting people.\u00a0<\/li><li style=\"font-weight: 400;\">The \u201cWow \u201ceffect u<span style=\"font-weight: var( --e-global-typography-text-font-weight ); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">nderstand market competition and customer options.<\/span>\u00a0\u00a0<\/li><\/ul><p>Win your customer or your neighbour will.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Process of surprising a customer by exceeding their expectations and thus creating a positive emotional reaction which is by and large the single most important aspect of any business today. \u201cCustomer is the most important person on our premises. He is not an intruder onto our business. He is the purpose of it. We are &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/4aceshospitalityservices.com\/4aces\/creating-a-customer-delight-organisation\/\" class=\"more-link\">Read more<span class=\"screen-reader-text\"> &#8220;Strategies to Create a Customer Delight Organization&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6927","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/4aceshospitalityservices.com\/4aces\/wp-json\/wp\/v2\/pages\/6927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/4aceshospitalityservices.com\/4aces\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/4aceshospitalityservices.com\/4aces\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/4aceshospitalityservices.com\/4aces\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/4aceshospitalityservices.com\/4aces\/wp-json\/wp\/v2\/comments?post=6927"}],"version-history":[{"count":8,"href":"https:\/\/4aceshospitalityservices.com\/4aces\/wp-json\/wp\/v2\/pages\/6927\/revisions"}],"predecessor-version":[{"id":7222,"href":"https:\/\/4aceshospitalityservices.com\/4aces\/wp-json\/wp\/v2\/pages\/6927\/revisions\/7222"}],"wp:attachment":[{"href":"https:\/\/4aceshospitalityservices.com\/4aces\/wp-json\/wp\/v2\/media?parent=6927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}